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学生对 University of California, Irvine 提供的 The Art of Negotiation 的评价和反馈

4.5
3,070 个评分

课程概述

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

热门审阅

CM

Oct 20, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

VU

Sep 9, 2015

Best short and brief video as well as presentations. It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days. Thanks to the team and Coursera.

筛选依据:

476 - The Art of Negotiation 的 500 个评论(共 527 个)

创建者 Abhilasha C

Apr 19, 2020

The course is overall good. The instructor has been able to explain the topics covered.

One of the major drawbacks is the under use of slides, and excessive dependence on dialogues. There topics covered could have been explained a bit more elaborately.

The number of attempts for the quiz should have been 3, like other courses. Also, some of the questions were difficult to understand.

创建者 K F

Mar 28, 2020

Knowledgeable instructor, but on at least one quiz the "correct" answer directly contradicted what she said in the video (Framework Agreements and whether changes should be made to them - instructor said "yes, make changes" in the video, but the answer to the question was "False" - I did report this as an issue on the video itself).

创建者 夏大伟

Oct 21, 2015

There is no discussion forum. There are some concepts made me confused and I want to discuss with some other classmates. Another thing is there almost has no example, teacher just say the principles. I think one or two example for a principle may make some concepts more clear and can be understood easier.

创建者 Marco L

Jul 7, 2022

The quality of the lectures is not very good. The slides are pretty much useless, since there is no information on them, and that is a problem for reading based learners like myself.

In addition, the question in the quizzes are vague and badly done, and it makes it hard to understand what the point is.

创建者 Jesica Z

Apr 20, 2018

The topics explained are quite good and useful; the presentation slides are somehow incomplete, this is they don't contain the main ideas from the video presentation.

创建者 Márk M

May 25, 2017

Works, but as a free attendee I had no access to the tests, so I could not get involved as I did in other courses that I purchased after the completion of the course.

创建者 Romany R

May 4, 2020

the course isn't well organized it just learn you the basics not to get in the next step in the negotiation

also, it is very academic not a practical one

创建者 Michele P

Aug 3, 2022

It's a decent course on basic negotiaiton. But from UCI I was expecitng something better. More presentations graphics, key terms.

创建者 Pradyumna V

Jul 11, 2020

Could be made more interesting with more slides instead of just the Instructor talking on screen for a longer length.

创建者 Nick .

Jan 1, 2022

The videos were good but the reading was simply powerpoint slides that just had headings, no supplementary reading

创建者 Anastasiia K

Jun 12, 2020

Not very well structured course with not a big set of additional resources but otherwise some useful info present

创建者 Joshua A A

Nov 24, 2020

It is very nice course am happy to be part of it. Have learn about negotiations and how to do it.

创建者 Uttara G

Apr 12, 2020

THe course is very useful for any industry to grow up.Also useful for personal development.

创建者 Kyle V D

Aug 25, 2025

Need templates and take away summary to enable progress and content retention.

创建者 Fabio S

Mar 5, 2020

Overall is an interesting course but I expected better slides to study on

创建者 Bernadetta D

Aug 18, 2022

The information is good. Please provide more detail presentation slides

创建者 Mustakhusen M

Jun 2, 2017

Content is good but it could have been little interactive and engaging.

创建者 Peter W

Nov 12, 2024

Good overview of the Harvard Negotiation Guide

创建者 Lê H L

Feb 25, 2016

A bit boring, but still informative.

创建者 Yasser C

Oct 11, 2020

Nice course but i hate the tutor

创建者 Nguyễn N Â

Oct 1, 2019

Talk so much, Slide is very bad.

创建者 Ahsan R

Aug 22, 2020

Was not interesting at all!

创建者 Jennifer H

Jul 25, 2020

Extremely Monotonous

创建者 r v

Feb 15, 2024

8 hours retest

创建者 Chuting Z

Mar 8, 2020

煞有介事,useless