学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈
课程概述
热门审阅
RR
May 31, 2020
This course is definitely a great course for beginners and intermediates. Helped me understand a lot of things. Thank you IBM and Coursera for this wonderful course.
MY
Dec 20, 2018
This course has helped me to enhance my customer support skills. I implemented these skills while I was working. I got an excellent result. Thank you for this offering !
226 - Customer Service Fundamentals 的 250 个评论(共 549 个)
创建者 blessing s
•Aug 13, 2023
Thank you somuch Coursera for this great opportunity.
i appreciate.
创建者 Shelby J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
创建者 Esther E
•Jul 8, 2020
I am prepared to take on a role as a customer service specialist.
创建者 Finny C
•Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
创建者 Marieanne O
•Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
创建者 Benish M
•Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
创建者 Elliot T
•Jan 4, 2023
The course was worth my while and helped my career progression
创建者 Ezeh I A
•Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
创建者 Kate R
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
创建者 Martin M
•May 5, 2024
This is great learning.Learning together as an organisation!
创建者 Chukwudi D
•Nov 3, 2022
very self-engaging and the assignments are quiet intresting
创建者 ADARSH S
•Feb 1, 2021
It was an nice experience learning through Coursera Thank you
创建者 AMITPAL S
•Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
创建者 Chidiogo J
•Mar 29, 2024
The course is all-encompassing for a customer support agent.
创建者 Altaher M
•May 16, 2022
it is really great course thank you from bottom of my heart
创建者 Cheryl C
•Sep 28, 2020
I have learned a lot and I am now applying it in real life.
创建者 Enamul H T
•May 31, 2025
It was a great course! I appreciate it! Thank you so much!
创建者 KALAP T
•Jun 27, 2020
This course enhance my skill in customer service carrier.
创建者 Jenny S
•May 23, 2020
Got some useful information and I can learn a lot in here
创建者 Deleted A
•Sep 20, 2024
The course was great and very educationally informative.
创建者 Ndubuisi L E
•Jul 21, 2024
I thank Coursera for this knowledge I was impacted with.
创建者 Soma G M
•Jul 29, 2023
Very in-depth tool for a beginner. Quite helpful for me.
创建者 ChidinmaJuliana I
•Apr 2, 2022
This course is power filled. it was really an eye opener
创建者 Md R
•May 16, 2023
Great course materials, extensive practice opportunity.
创建者 Azuhchum C K
•Oct 25, 2021
All my Curiosities and Learning expectations were met.