学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈
课程概述
热门审阅
MK
Jul 23, 2019
These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.
TP
Aug 12, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
201 - Customer Service Fundamentals 的 225 个评论(共 541 个)
创建者 Fabián Cordero Granados
•Aug 11, 2021
The best course to start to get skills to work like agent of costumer service
创建者 Azhar K
•Aug 5, 2025
It was absolutely a new experience to learning and mastering specific skills
创建者 Taiye B
•Oct 14, 2022
It was an intense 4 weeks of learning and every single minute was worth it.
创建者 Joanna G F
•Dec 25, 2021
This course is well-written and provides an excellent learning opportunity.
创建者 Farit A C C
•Nov 1, 2021
I loved it. It was stunning learning with this course. Thank you very much
创建者 Chinagorom S I
•Jul 23, 2023
splendid lectures and all engagement was top notch. keep up the good work
创建者 Mwanje P
•Aug 9, 2020
course is interesting and adds to personal knowledge about customer care
创建者 Purity E
•May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so
创建者 Gabriel C
•Sep 27, 2025
Loved this course, will be extremely useful for my future development.
创建者 Fatima A
•Apr 23, 2024
Nice experience, and I have learned new things about Customer service.
创建者 anthony b
•May 14, 2023
I learned a lot in this course, valuable and very useful information.
创建者 John S
•May 3, 2023
Very nice course to start with for the customer support professionals.
创建者 Mirna I
•Sep 14, 2022
amazing course that is completely worth and every agent should take it
创建者 Reynaldo B S
•Jan 5, 2023
Why i still didn't receive my certificate even i have done completely
创建者 Bashayer A
•Mar 29, 2022
I learned a lot from the course. I am grateful to you and your effort
创建者 Bikram N
•Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.
创建者 Nerissa S
•Jun 3, 2023
Very educational and helpful...... I'm grateful for the opportunity.
创建者 Joyce O
•Apr 14, 2022
Great asembly of information, i had a great time gaining knowledge.
创建者 Liza B
•Nov 1, 2020
Nice and precise step by step instruction on how to handle customer!
创建者 Aymen Z
•May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
创建者 Graham Y
•Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
创建者 Fairaz A
•Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
创建者 AMAL R S A
•Sep 3, 2023
شكرا لكم جميعا على هذه المعلومات المفيدة والمتميزه في مجال عملنا.
创建者 blessing s
•Aug 13, 2023
Thank you somuch Coursera for this great opportunity.
i appreciate.
创建者 Shelby J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.