学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈
课程概述
热门审阅
MY
Dec 20, 2018
This course has helped me to enhance my customer support skills. I implemented these skills while I was working. I got an excellent result. Thank you for this offering !
TP
Aug 12, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
176 - Customer Service Fundamentals 的 200 个评论（共 541 个）
创建者 milenaguila 6
•Jan 6, 2022
Es muy bueno el curso ya que le enseña como afrontar las llamadas de clientes insatisfechos.
创建者 Amron D B
•Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
创建者 Yuddely D L A L D
•Apr 9, 2022
thnks for the opportunity to learn through this course about customer service fundamentals.
创建者 Santana I B
•Aug 19, 2021
I enjoyed taking this course. The information shared was fact based and easy to understand.
创建者 Tonia J
•Feb 21, 2021
I like the pop up quiz during the video's. The instructor is easy to listen to and follow.
创建者 Hugo E G L
•Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
创建者 Mariya H
•Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
创建者 Ahmed I
•Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
创建者 Udeh C
•May 6, 2022
An amazing course, well detailed and explained.
Big shout out to the awesome instructors!
创建者 Rhythm M
•Apr 12, 2020
A professional course focusing on everything required to become a skilled customer agent.
创建者 Chimwemwe P
•Apr 18, 2024
Very good course with practical examples. I would highly recommend to all professionals
创建者 Alison C
•Jan 27, 2022
Excelente curso , en el aprendes las cosas mas fundamentales en el servicio al cliente
创建者 ALEJANDRO D L G M
•Jan 18, 2021
Excellent Overall view into the Customer Engagement Specialist Role! Great Experience.
创建者 Nnopu C
•Nov 16, 2022
it is such a great and awesome course full of wonderful teaching. I loved it so much
创建者 Kristin D
•Sep 28, 2020
Great information and very helpful that I can use with my team of call center agents
创建者 Ogunga A O
•Apr 8, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
创建者 Nma W
•Sep 28, 2023
It was wholesome. The materials, tutors, everything. Clear, concise and complete.
创建者 Obasi e
•May 1, 2022
This is a wonderful course to enlighten you of several scopes of Customer support.
创建者 Mercy O
•Apr 8, 2021
Best customer experience course. I enjoyed it and would recommend it all the time.
创建者 Alvi R
•Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
创建者 Roman A
•Mar 20, 2023
very helpful for those people who willing to learn about Customer Service Support
创建者 Grace N
•Jun 5, 2022
It was a wonderful experience. Thank you, Coursera for giving me the opportunity.
创建者 Thea K
•Apr 2, 2024
The course was very helpful I learn a lot new things.it was a good experience.
创建者 Sandra S
•Sep 13, 2022
I really liked this course. Good instruction and I learned a lot. Thank you!
创建者 Adaobi I
•Apr 16, 2022
The course is detailed and easy to assimilate. Thanks so much for impacting.