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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
1,117 个评分

课程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据:

76 - Conflict Resolution Skills 的 100 个评论(共 280 个)

创建者 Scheherazade T

Jul 25, 2017

Great course. Provides good information on setting up positive conflict meetings.

创建者 Bryce C

Feb 24, 2018

Great, direct information to work through conflict in a level-headed manner.

创建者 Ingrid W

Feb 2, 2019

To the point but still varied with good examples and interesting interviews

创建者 Safaa J

Jul 17, 2016

Just great. Leads to emotionnal intelligence too.

The professor is awsome !!

创建者 Viviana

Jul 18, 2017

Excelente! Muy útiles herramientas para resolver problemas del día a día!

创建者 Kushal P

Jan 21, 2023

Well-done content, and great lectures. I thoroughly enjoyed the course.

创建者 Maria J

Oct 1, 2020

You'll love the case studies, and the teacher is a really cool woman!

创建者 Fabio M R

Feb 26, 2018

Very nice course and good subjects, that for sure will be apply daily

创建者 Carisa C

Aug 7, 2016

Effective presentation of conflict resolution ideas and challenges.

创建者 Alberto W

Nov 16, 2015

great course, a good introduction to the subject.

easy to understand

创建者 Constance J N

Feb 9, 2016

I really like learning this material, and it helps everyday life.

创建者 Gelo R

Apr 4, 2017

A really good course

It help me achieve all the skills needed to

创建者 Malak E

Feb 28, 2017

It was a good course so informative and simple to understand

创建者 Dr V K R N D o P K

Oct 1, 2020

This course helped me to build on my communication skills

创建者 Liu Y

Jan 2, 2018

Thanks not only for career but also for all of our lives

创建者 Sofia B

Oct 10, 2015

it makes an strongly initial to conflict resolution!!

创建者 Mark R

Oct 1, 2022

an interesting introduction to resolving conflicts

创建者 Abhishek T

May 1, 2020

The content was helpful to understand the concepts.

创建者 Ashik B

Jun 9, 2025

Very Good course, detailed and easy to understand

创建者 Julia F

Apr 23, 2018

I enjoyed the course and found it very helpful.

创建者 José d J D L C G

Feb 9, 2016

Excellent course and teacher. Congratulations!!

创建者 Ossama Z

Jan 27, 2016

This is a very useful and comprehensive course.

创建者 Pham T N C

Feb 17, 2024

This course is very interesting and meaningful

创建者 Joshua S

Nov 17, 2023

I enjoyed learning about conflict resolution.

创建者 Héraul O (

Jan 17, 2021

very useful course for me, thank you so much