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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
1,117 个评分

课程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

PW

Jan 17, 2020

Content is really good and well explained. It is easy to practice the skills learnt at the workplace as well as day to day life situations.

筛选依据:

126 - Conflict Resolution Skills 的 150 个评论(共 280 个)

创建者 Carmela D C

Sep 13, 2025

extremely interesting

创建者 Winston A W

Jul 22, 2020

Excellent, thank you.

创建者 Fernando O

Apr 22, 2016

Simple and practical!

创建者 Afolabi D T

Jul 20, 2020

good and professionl

创建者 Fatai J

Feb 15, 2016

A must-learn for ALL

创建者 Manoj B

Nov 4, 2024

Very helpful course

创建者 Crescent M

Oct 6, 2023

Enjoyed the course.

创建者 Tess M

Sep 29, 2020

Nice and short too!

创建者 Odette G G M

Aug 12, 2020

Excelente contenido

创建者 Okpeyeaghan O P

Jul 11, 2020

Thank you very much

创建者 Parulekar P S

Jul 22, 2020

Wonderful course!

创建者 KEWARIN S

May 7, 2020

well explained 🙏

创建者 Naresh K L

Apr 20, 2017

Excellent course.

创建者 FARUKH S

Aug 20, 2024

Excellent course

创建者 Udbhav T

Jul 30, 2020

Very Nice Course

创建者 Aparajita S

Jun 20, 2020

Excellent course

创建者 Timir P

Jun 18, 2020

Excellent course

创建者 MAISHA I

Apr 12, 2020

Excellent course

创建者 Karol M

Sep 2, 2024

excelente curso

创建者 Joseph V J

Mar 15, 2024

Really Loved it

创建者 Prasad M

Nov 22, 2022

Nice Experience

创建者 Samantha H

Aug 18, 2021

enjoyed course!

创建者 chris d

Jun 6, 2023

Great examples

创建者 DR. D N R

May 20, 2020

Great learning

创建者 Manoj K

May 7, 2020

Good Describe.