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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
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1,117 个评分

课程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据：

151 - Conflict Resolution Skills 的 175 个评论（共 280 个）

创建者 KARPOUZOU V

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Jul 24, 2024

Very helpfull

创建者 Mohammad A

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May 28, 2024

A Good Course

创建者 Sameer M

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Apr 18, 2022

Great couse .

创建者 Gizem K

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Nov 9, 2021

war sehr gut

创建者 rajon s

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Jan 19, 2021

Great Effort!

创建者 Sarah R

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Jun 1, 2017

Great Course!

创建者 Edwina F

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Jun 1, 2016

Really useful

创建者 Vimalesh R

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Jul 22, 2025

Great course

创建者 Sachin D

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Nov 2, 2022

Great course

创建者 Vishnupriya S

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May 27, 2020

Good Course.

创建者 Ishaku M

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Oct 21, 2016

great course

创建者 megha d

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Jul 14, 2020

good course

创建者 Arun J P

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Jul 6, 2020

nice course

创建者 YOUNES M

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May 28, 2020

Thank you !

创建者 Chanh N N

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Jan 20, 2025

good skill

创建者 Fernando G

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Oct 30, 2024

Exceletene

创建者 Sandeep S

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Jun 14, 2020

Excellent!

创建者 JhoryAnne N

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Dec 6, 2015

Thank you.

创建者 Yicel G

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Sep 9, 2024

excelente

创建者 Iroka O P

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Sep 5, 2023

Excellent

创建者 Bilal B S

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Aug 20, 2023

excellent

创建者 IRIS M V M

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Jun 17, 2022

Excellent

创建者 Ratan K J

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May 19, 2020

Very good

创建者 Adel Y A A

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Jan 6, 2020

Very Good

创建者 Ebenezer A L

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Dec 21, 2018

Educative