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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,555 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

TP

Dec 19, 2023

This course is very valuable to start with Salesforce. It also provides the foundational of sales like procedures in sales, some terms. Believe me, you should choose this course for your next career.

筛选依据:

76 - Sales and CRM Overview 的 100 个评论(共 307 个)

创建者 Matthew B

Jul 22, 2022

Excellent course, teaches you the basicsand understanding of Salesforce

创建者 Patrick S

Jun 22, 2021

Good baseline and review for those who have used the platform previously

创建者 Mun L

Sep 22, 2023

Good information to start using and understanding a CRM and Salesforce.

创建者 George J

Feb 9, 2025

A very insightful learning experience covering customer relationship.

创建者 TanyaMarie L

Mar 30, 2022

The details were easy to understand and instructions easy to follow.

创建者 ola o

Jul 24, 2022

I have learnt a lot and I am happy to learn more to improve my team

创建者 Honelegn W

Jul 1, 2022

I have got good knowledge, skills, and experiences in this platform

创建者 JIALI Z

Jul 1, 2023

Bad experience in validating the first badge, otherwise all good.

创建者 naveen a

Feb 7, 2023

Thanks for helping me in learning the fundamentals of salesforce.

创建者 Rahul M

Jun 1, 2024

coursera is best option for learning basic and systematic course

创建者 edeimu d

Feb 22, 2023

Detailed methodic Sales and CRM Overview to support businesses.

创建者 Yvonne C

Jul 6, 2021

Greate one to learn fundamental concept on Sales process and CRM

创建者 Steve M J

Mar 28, 2022

Was easy to understand and the pace of the course was good too.

创建者 Wellington A

Sep 27, 2024

Conteúdo rico, ótima qualidade dos vídeos e tema atualizado.

创建者 Nancy R

Oct 4, 2021

Good overview and format. Easy to navigate and comprehend.

创建者 Italo d S N

Aug 1, 2021

Excelente curso! Mal posso esperar pelos próximos da série.

创建者 Melissa A

Nov 10, 2023

Great presentations by the instructors, fun interface too!

创建者 Santeri R

Feb 27, 2024

Great course! I knew a lot already but learned a lot too!

创建者 Déborah A H A M

Feb 13, 2025

Interesting to start with when learning about salesforce

创建者 Rehan A Q

Jun 16, 2022

Amazing course to get a base knowledge of CRM and Sales.

创建者 Mohamed E H

Jan 29, 2025

كم كنت سعيدا بتلك التجربة فقد استفد كثيرا من هذه الدورة

创建者 Sakina s

Nov 9, 2024

Excellent content Simple and easy explanation Thank you

创建者 Korri A

Jun 6, 2022

Great introduction, and not difficult to follow along.

创建者 Veronica C

Dec 18, 2021

very well done and I cant wait to do the other ones!!

创建者 Adel M S

Aug 21, 2023

very good course thanks pathstream and anthony jones