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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,555 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

筛选依据:

101 - Sales and CRM Overview 的 125 个评论(共 307 个)

创建者 Linica S

May 2, 2024

This was a very well-designed, interactive course.

创建者 Uduakabasi E

Aug 10, 2022

i enjoyed the lesson and ready to start course 2

创建者 RACHID B

Sep 29, 2024

Excelente curso para aprofundizar conocimientos

创建者 chinthaka w

Sep 1, 2023

good to get basic knowledge of Sales force CRM

创建者 Daniel K

Sep 5, 2022

I can't wait to learn more about Sales Force!

创建者 Maria S K

Jul 29, 2023

Great course! So much information.

Thank you!

创建者 Brittney S

Nov 1, 2022

Great material. Love the hands on learning..

创建者 OLUFUNMILAYO C A

Nov 1, 2022

Well explainatory for better understanding

创建者 Anand B

Jul 1, 2021

Very well build to the point with hands on.

创建者 Beekan E

Mar 21, 2023

Excellent Course by Excellent Instructors!

创建者 ADITYA

Jul 27, 2022

Anthany Jones sir give amazing motivation.

创建者 Ingrid C

Jun 30, 2025

Muy buen curso para iniciar en salesforce

创建者 Christian C

Feb 11, 2024

Good general overview of Sales using CRMs

创建者 Angel

Oct 24, 2023

I'm very grateful for this introduction.

创建者 Ricky P

Nov 7, 2024

An interesting insight into Salesforce.

创建者 Ikwo M N

May 2, 2023

This was informative and well delivered

创建者 vasu g

Jan 26, 2022

it is a wounderful course from coursera

创建者 Parya P

Jan 23, 2022

great course with excellant instruction

创建者 Aniket J

Jul 11, 2021

i Love this course. Best for beginners

创建者 Daniel G

Jun 5, 2023

Very quick and easily understandable.

创建者 Srinivasa R R

Apr 5, 2023

Good content and learning experience.

创建者 Tamuno-Omubo V M

Mar 28, 2023

This was a proper foundational class

创建者 Adolfo G E

Jan 7, 2024

Learning many useful skills so far.

创建者 Rocio F R

Dec 19, 2021

Muy educacional lo super recomiendo

创建者 Erick F N M

Oct 17, 2023

Great platform and agile learning!